A Strong Commitment to Service
OHARA is an established managed care company spanning across The Midwest with headquarters located in beautiful downtown Sioux Falls, South Dakota. OHARA opened its’ doors in January of 1995 and has focused on exceeding the managed care needs of insurance carriers, employers, self-insureds, insurers, and third party administrators’ specializing in workers’ compensation.
OHARA offers its customers solutions to the escalating costs associated with workplace injuries. Our high standard of service promotes proactive, quality medical care, and ensures the delivery of cost-effective healthcare.
OHARA is proud to hold URAC Accreditation in Case Management by the American Accreditation HealthCare Commission. As a result of this distinguished accreditation, OHARA’S business practices are closely monitored to assure the highest quality services in case management are met.
Peace Of Mind 24-HOURS A DAY
OHARA is staffed 24-hours a day, 365 days a year by licensed Registered Nurses with extensive backgrounds in workers’ compensation, occupational medicine, and a variety of healthcare fields.
Our Promise To You
Our Guiding Principals
OHARA’s mission/vision statement is the core foundation that guides our everyday business dealings. These values direct each one of us to exceed the expectations of our customers. We are so pleased to uphold these in an attempt to gain your respect and earn the business from you!
Mission
To provide managed care services built on trusted relationships, positive solutions, cost savings, and unlimited expertise in a market driven by our customer needs and demands.
Vision
A healthy company that embraces diversity and team spirit in a constant pursuit of excellence.
Values
A Winning Attitude * Honest and Professional Communication- Listen First * Integrity Breeds Respect * Accountability to OHARA’s Values * Encourage and Support Each Other * Improve Always * Cooperate Rather than Compete * Promote Harmony * Celebrate Victories!
Services
TCM
Telephonic Case Management
Our proactive approach to telephonic case management promotes quality medical care and appropriate referrals at appropriate times. OHARA ensures the delivery of cost-effective, appropriate, and medically necessary healthcare to promote healing and a return to work and life.
FBCM
Field-Based Case Management
OHARA's attendance at in-person visits, or field based case management, provides consistent communication with the employee, employer, insurer, and medical provider facilitating a safe return to work, ensuring medically appropriate care, and timeliness of follow up to promote healing and a return to baseline function.
VOC REHAB
Vocational Rehabilitation
Our Certified Rehabilitation Counselors perform a variety of functions for your business needs. They specialize in employment law, long term disability, medical malpractice, divorce, civil-personal injury, and workers' compensation. Your business deserves our commitment to results and experience!
QRC
Qualified Rehabilitation Consultant
Let us serve you for your statutory Minnesota vocational rehabilitation needs. OHARA, LLC offers medical management, coordination of return to work, and job placement services. QRC's act as liaisons among all parties in your Minnesota workers' compensation claim. Let us help you today!
Meet our Team
Micki Slykhuis
CEO, PresidentMicki started her workers’ compensation career with OHARA as a Telephonic Case Manager in 2000. Micki advanced her knowledge and position by dwelling in every aspect of OHARA to include Field Case Management, Telephonic Case Management, Team Lead, Director of Case Management, Business Development, and now serves as OHARA’s President and CEO. Her extensive background brings a unique perspective to all aspects of claim and business management. Micki specializes in strategic program development and implementation. Her hands-on approach fuels her passion for transparent communication and a collaborative culture. Micki leads with passion, dedication and inspires all she serves.
Contact Micki today at mickis@oharallc.com
Lisa Olson
Supervisor- Iowa, Nebraska, Kansas, MissouriLisa has been with OHARA since 2012 and currently supervises our dynamic case management team in both Nebraska and Iowa. As a former Orthopedic and Neuro-Acute nurse, she has worked closely with multiple physicians and understands the importance of effective communication. Lisa is an amazing resource for her team when strategizing solutions for complex claims. Lisa has an in-depth knowledge of provider networks, relationship management, and navigating complex health systems. Lisa strives to exceed expectations both externally and internally alike. Lisa's positive attitude, thinking outside the box mentality, interpersonal skills, and relationship building are second to none!
Contact Lisa today at lisao@oharallc.com
Sarah Crist
Supervisor- South Dakota, MinnesotaSarah has been with OHARA since 2013 and supervises our passionate South Dakota case management team and the Minnesota QRC team. Sarah's background in Neurology and Family Medicine has provided her with a broad base of knowledge surrounding complicated injuries with a focus on comprehensive care. Her navigation of neurological treatment options through these complex injuries helps prevent complications and promote resolution. Her attention to detail and keen sense of organization is superior. Sarah has an incredible drive, devotion, and passion for her work. Her communication style and thoroughness are ideal qualities Sarah shares with her team for guidance and oversight of the medical management of claims.
Contact Sarah today at sarahc@oharallc.com
Jodi Hammers
Business Development ManagerJodi has been the face of OHARA since 2007 managing our customer relationships and business development. As a former workers' compensation claims adjuster, Jodi has been in the workers' compensation arena since 2001. She has a vast knowledge of multiple state jurisdictions, is well-versed in claims administration and the day to day struggles of insurance carriers, TPAs, and employers. Jodi is extremely knowledgeable in the Nebraska Certified Managed Care Plan and effortlessly delivers resources such as this to collaboratively develop solutions for our customers. Jodi is dedicated to connecting our customers to resources and information and her friendly disposition and timely responsiveness will never leave you disappointed.
Contact Jodi today at jodih@oharallc.com
Lynette Huber
Resource Operations LeadLynette has been with OHARA since 1999 and has served in a variety of roles during her tenure. Lynette currently serves as our Resource Operations Lead. Lynette is responsible for quality control and ensuring that regulatory, customer and corporate requirements, and service level agreements are met. Lynette works to develop, implement, and maintain operational and URAC policies and procedures. Her technical guidance, strong attention to detail, and unwavering support for internal staff and external customers make her an invaluable asset to our team.
Contact Lynette today at lynetteh@oharallc.com
Jim Carroll
Vocational Rehabilitation Specialist LeadJim started his career with OHARA in 2004 and has provided Rehabilitation Consultant services since 1980. He guides his Vocational Rehabilitation team with his extensive experience, knowledge, hard work, and dedication to service excellence. Jim serves as an expert witness in litigated claims involving workers' compensation, personal injury, divorce, and loss of earning capacity. Let Jim and his team help you today with vocational evaluations, employability assessments, labor market surveys, transferrable skills analysis, and expert witness testimony.
Contact Jim today at jimc@oharallc.com